FREQUENTLY ASKED QUESTIONS
Are there any times when admission to the museum is free?
Yes. On the first Friday of every month, the museum is pleased to offer its First Fridays program, granting free admission to the museum from 5 to 8 p.m.
For more information, including the dates on which the First Fridays will fall throughout the year ahead, please follow this link.
Is the admission price suggested?
No, the admission price is fixed at a price of $25, regular admission; $16, seniors; and $12, students and educators. Also, Premium Admission is available for $35 and guarantees admittance to the museum within a 30-minute time slot. Premium Admission may be purchased here.
What is the minimum age to be eligible for the senior citizen discount?
The senior citizen discount applies to those 65 years of age or older.
Do you honor the International Council of Museums (ICOM) card?
Yes, the museum is pleased to offer complimentary admission to holders of the ICOM card, plus one guest.
Do you honor the American Association of Museums (AAM) card?
Yes, the museum is pleased to offer complimentary admission to holders of the AAM card. Unfortunately, the museum is unable to offer complimentary admission to guests of AAM card holders.
Do you honor the Times Card, Channel 13 card, American Association of Automobile (AAA) card, etc.?
No, the AAM card and ICOM card are the only cards the museum accepts.
Is there a discount for university faculty or high school educators?
Yes. The rate is the $12 student admission, with a valid educator’s ID.
Is there a disability discount?
Yes, the rate is $12.
May I make a reservation for a meal or coffee in the Cafés?
During the day, the Cafés seat guests on a first-come, first-served basis. Café Sabarsky accepts reservations from
the general public only for dinner on the weekends and on Thursday evenings when there are no cabaret performances.
Neue Galerie members at the Sustaining level or higher may make reservations for seating at any time in either Café Sabarsky or Café Fledermaus. These must be made Monday through Friday by phoning the Membership Department at 212-994-9491.
What is the menu in Café Fledermaus?
Café Fledermaus serves the same menu as Café Sabarsky. To download the most recent version of the Cafés’ menu, please follow this link.
Is it possible to rent either of the Cafés for a private event?
Yes, it is possible to rent either Café Sabarsky or Café Fledermaus for a private event. Please call the Membership Department at 212-994-9491 for more information.
Where are the restrooms located?
Restrooms are located on the lower level of the museum. Baby changing stations are found both in the men’s and women’s rooms in the largest stall.
Is there a place to check coats?
The coat check is located on the main floor of the museum. All bags are subject to security inspection before entering the museum.
Please note: the following items are not allowed in the galleries and must be checked: Backpacks of any size, shopping bags, large bags and purses, strollers, umbrellas, wrapped packages (gifts). Please refrain from bringing the following items into the museum as they cannot be checked: food and drink, luggage, flowers, laptop computers and other valuables. The Neue Galerie is not responsible for items that are lost, damaged, or unclaimed.
Do you have a water fountain?
Yes, there is a water cooler located on the lower level.
Where is the nearest payphone?
A payphone is located on the lower level near the water fountain.
How many floors are there?
There are two floors of gallery space in the museum. Austrian fine and applied arts are found on the second floor. The third floor has rotating exhibitions or selections from our German collection. On the lower level, we have original exhibition posters on view.
Why are children under the age of 12 not allowed upstairs in the galleries?
The Neue Galerie’s policy has been in existence since the museum opened to the public in 2001. The museum exhibits extremely fragile works of decorative art that are not protected by display cases or stanchions. An age restriction allows the museum to safe-guard these pieces, while permitting viewers to appreciate their quality and rarity without intrusive barriers. The Neue Galerie applied to and received from the New York City Commission on Human Rights an exemption from the age discrimination provisions of the Administrative Code of the City of New York. In providing this exemption, the City recognized the unique period setting of the museum and agreed that our policy is necessary to ensure that the safety and open display of the art works is preserved. Thus, the Neue Galerie is legally entitled to its policy.
We regret any inconvenience our policy may cause our visitors, but we hope this explanation helps you to understand the reasons for our policy.
Children are welcome in the museum shops and both of the Cafés, and to special education programs for families.
Are you affiliated with any other museums?
No, we are an independent private museum.
Why are the galleries only open five days a week?
As a small private museum, this schedule optimizes resources. The staff makes use of the other two days to clean the galleries and prepare for the high volume of visitors on the weekends.
Who founded the museum?
Two friends: philanthropist and businessman Ronald S. Lauder, and art dealer and collector Serge Sabarsky (1912-1996).
What artists are represented in your collection?
The museum’s collection includes work by fine artists Gustav Klimt, Egon Schiele, Oskar Kokoschka, Alfred Kubin, Ernst Ludwig Kirchner, Karl Schmidt-Rottluff, Emil Nolde, Vasily Kandinsky, Franz Marc, Gabriele Münter, Max Beckmann, Otto Dix, Christian Schad, George Grosz, and Paul Klee, among others.
The museum collection also includes work by designers Otto Wagner, Adolf Loos, Josef Hoffmann, Koloman Moser, Dagobert Peche, Marcel Breuer, Ludwig Mies van der Rohe, and Marianne Brandt, among others.
What artistic movements are represented in your collection?
The museum collection includes work by artists and designers associated with the Vienna Secession, German
Expressionism (Der Blaue Reiter, Die Brücke), Neue Sachlichkeit, and Bauhaus.
Who designed and owned this house? What was here before?
The architecture firm Carrère & Hastings, also architects of the New York Public Library, completed the building in 1914. It has been designated a landmark by the New York Landmarks Commission and is generally considered to be one of the most distinguished buildings ever erected on Fifth Avenue.
The house was commissioned by industrialist William Starr Miller. Miller sold the house to society doyenne Mrs. Cornelius Vanderbilt III in 1944. Upon her death in 1953, the house was then bought and occupied by the YIVO Institute for Jewish Research for decades, until they relocated to a new facility at 15 West 16th Street. In the early 1990s, the house stood vacant and in disrepair. Ronald S. Lauder and Serge Sabarsky purchased it for the museum in 1994. The Museum opened to the public in November 2001.
Is this the original marble?
Who designed the glass lamps that hang in the foyer?
Austrian architect and designer Adolf Loos designed these beveled glass and brass lamps.
Who was responsible for the renovation of the building?
Annabelle Selldorf was the architect for the renovation of the building. She was born in Cologne and founded Selldorf Architects in New York in 1989. Her art-related projects include the designs for Michael Werner Gallery, Barbara Gladstone Gallery, and Zwirner & Wirth in New York; and the renovation of a Gothic palazzo, the Fondazione Ortamila, in Venice. Her work for Neue Galerie New York involved restoring 1048 Fifth Avenue to its original state, while adapting it to the most stringent museum standards regarding the display and preservation of works of art.
What are your hours?
Museum hours are summarized in the chart below:
Is there a parking lot near the museum?
Yes, there are a number of commercial parking lots close to the Neue Galerie. A list of the lots closest to the
museum may be found here.
Do you offer tours?
Guided tours and private viewings may be booked through Visitor Services. The museum also offers free public tours Friday through Monday at 3:30 p.m. For more information, please follow this link.
Do you offer tours in languages other than English?
The Neue Galerie currently offers docent-led tours in German, which we kindly ask visitors to book well ahead of time. Please contact the Visitor Services Department at (212) 994-9493 for more information.
Do you have audio guides?
Yes. They are free with admission and may be picked up in exchange for a piece of ID at the membership or front desk on the main floor.
Do you have wheelchairs?
Yes, we have three wheelchairs, to be obtained from security at the front door. These may be reserved in advance by contacting the Visitor Services Department at (212) 994-9493.